Moving Process
1. Telephone Consultation: Receive telephone consultation from customers, initially understand the moving date, moving route, whether you need to provide cardboard boxes, whether there are valuables, such as pianos, safes and so on.
2. Second, the telephone quote: after telephone consultation, if the need to move furniture is not much, it is a small moving, you can use the telephone quote.
3. Free in-home estimate: If the number of furniture items to be moved is large, it is a large-scale move and requires a free in-home estimate, as well as moving advice and precautions.
4. Provision of cartons: Provision of cartons, tapes and other packaging materials.
5. On-time dispatching: According to the number of furniture items, appropriate vehicles and movers will be assigned, and then arrive on time according to the auspicious date and time specified by the customer.
6. Positioning service: according to the classification of customer's furniture items, the order of the car; after arriving at the new home, and then according to the customer's designated location, positioning placement.
7. Pay only when you are satisfied: After moving house, check the items for loss and damage, and pay only when you are satisfied.
8. Damage Claims: If any furniture or any items are damaged due to inadvertence during the moving process, we will arrange for someone to be responsible for handling the claims.